We strive to ensure user satisfaction with our educational services. However, in case you are not satisfied with a purchase, the following refund policy applies:
1. Eligibility for Refunds:
-Refund requests must be submitted within 7 days of purchase.
-Refunds are applicable only for courses or services that have not been accessed or substantially utilized.
2. Non-Refundable Items:
-Customized or personalized services.
-Subscription fees after partial or full access to content.
3. Process for Refunds:
-Submit a written request via our support email, including proof of purchase and reason for the refund.
-Approved refunds will be processed within 14 business days.
4. Mode of Refund: Refunds will be credited back to the original payment method used during the transaction.
If you have any questions regarding our terms or refund policy, please contact us at contact@pgpms.com